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Terms of Service
Last updated: March 10, 2026
Please read these terms carefully before using Syncqer.
1. Acceptance of Terms
• By accessing or using Syncqer ('Service'), you agree to be bound by these Terms of Service ('Terms').
• If you do not agree to these Terms, please do not use the Service.
• We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance.
2. Description of Service
• Syncqer provides multi-channel inventory monitoring and synchronization for e-commerce sellers.
Features include:
inventory tracking, real-time alerts, platform integrations, and reporting tools.
• We offer different subscription tiers (Starter, Growth) with varying features and limits.
• A 3-day free trial is available for new users.
3. Account Registration
• You must create an account to use Syncqer.
• You are responsible for maintaining the security of your account credentials.
• You must provide accurate and complete information during registration.
• One account per user/business. Multiple accounts are not permitted without authorization.
• You must be at least 18 years old to use Syncqer.
4. Subscription and Billing
Trial Period:
3-day free trial with full access to your chosen tier's features.
Subscription Plans:
After trial, choose Starter (₹2,449/month) or Growth (₹4,982/month). First month discounted 50%.
Billing:
Subscriptions auto-renew monthly or annually based on your selection.
Payment:
Processed securely through DodoPayments. Valid payment method required.
Early Adopter Discount:
First 25 paying users receive 20% lifetime discount.
Cancellation:
Cancel anytime. Access continues until end of billing period.
Refunds:
No refunds for partial months. Contact support for exceptional cases.
5. Usage Limits
Starter Plan:
3 platforms, 500 SKUs, hourly sync
Growth Plan:
5 platforms, 1,500 SKUs, 30-minute sync
• Exceeding limits will result in service restriction until you upgrade.
• Fair use policy applies. Excessive API calls or abuse may result in throttling.
6. Platform Integrations
• You authorize Syncqer to access your connected platforms (Shopify, Amazon, WooCommerce, etc.) via OAuth.
• You are responsible for maintaining valid credentials and permissions on connected platforms.
• We are not responsible for platform API changes, downtime, or data inconsistencies.
• You can revoke platform access at any time from your account settings.
7. User Responsibilities
• Comply with all applicable laws and platform policies.
• Do not use the Service for illegal activities or to harm others.
• Do not attempt to reverse engineer, hack, or exploit the Service.
• Do not share your account credentials with others.
• Report security vulnerabilities responsibly to
[email protected]
8. Data and Privacy
• Your use of Syncqer is governed by our Privacy Policy.
• We collect and process data as described in the Privacy Policy.
• You retain ownership of your business data.
• We may use anonymized, aggregated data for analytics and improvements.
9. Intellectual Property
• Syncqer and its original content, features, and functionality are owned by us.
• Our trademarks and logos may not be used without permission.
• You grant us a limited license to use your data to provide the Service.
• Feedback or suggestions you provide may be used without compensation.
10. Service Availability
• We aim for 99.9% uptime but do not guarantee uninterrupted service.
• Scheduled maintenance will be announced in advance when possible.
• We are not liable for losses due to service downtime or interruptions.
• Platform API changes or outages may temporarily affect functionality.
11. Limitation of Liability
• Syncqer is provided 'as is' without warranties of any kind.
• We are not liable for indirect, incidental, or consequential damages.
• Our total liability is limited to the amount you paid in the last 12 months.
• We are not responsible for losses from inventory discrepancies, missed sales, or platform issues.
• You use the Service at your own risk.
12. Indemnification
You agree to indemnify and hold Syncqer harmless from claims arising from:
• Your use of the Service
• Violation of these Terms
• Violation of third-party rights
• Any content you provide
13. Termination
• You may cancel your account at any time from account settings.
We may suspend or terminate your account for:
• Violation of these Terms
• Non-payment
• Fraudulent activity
• Extended inactivity (6+ months on free trial)
• Upon termination, your data will be deleted per our Privacy Policy.
14. Dispute Resolution
Governing Law:
These Terms are governed by the laws of India.
Jurisdiction:
Disputes will be resolved in courts of Bangalore, India.
• Contact
[email protected]
to resolve issues before legal action.
15. Miscellaneous
Entire Agreement:
These Terms constitute the entire agreement between you and Syncqer.
Severability:
If any provision is found invalid, the rest remains in effect.
No Waiver:
Failure to enforce any provision does not waive our right to do so later.
Assignment:
You may not assign these Terms. We may assign them to a successor.
16. Contact
• Questions about these Terms?
Email:
[email protected]
Support:
[email protected]
Address:
Bangalore, India
TL;DR - Key Points
✓ 3-day free trial, then ₹2,449/month (Starter) or ₹4,982/month (Growth), first month 50% off
✓ Cancel anytime, no refunds for partial months
✓ Respect usage limits for your plan
✓ We're not liable for platform issues or lost sales
✓ Don't abuse the service or violate laws
✓ Contact us with any questions